Terms & Conditions

1. Introduction & Acceptance

Welcome to Eagles Marketing and AI Automation ("Eagles Marketing," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website, services, and subscription plans (collectively, the "Services").

By subscribing to a plan, using our Services, or otherwise engaging with us, you ("Client," "you," or "your") agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not subscribe to or use our Services.

2. Definitions

• "Services" means the website design, development, maintenance, search engine optimization (SEO), lead generation, AI automation, CRM setup and management, and any related work we provide under your chosen plan.
• "Plan" means the monthly subscription tier you select (for example, Website, Website + Growth, or Website + Growth + AI).
• "Subscription Period" means the recurring monthly cycle for which you are billed.
• "Deliverables" means the websites, pages, designs, content, configurations, automations, and other materials we create or manage for you as part of the Services.
• "Codebase" means the underlying source code, files, assets, configurations, and technical materials that make up your website and connected systems.

3. Our Services

We provide the Services described in your selected Plan and on our website. The specific features included depend on the Plan you choose. We reserve the right to improve, adjust, or update how Services are delivered, provided this does not materially reduce the core value of your Plan.

Services are provided on an ongoing, subscription basis. This means our work - including hosting-related management, maintenance, updates, and optimization - continues for as long as your subscription remains active and paid.

4. Plans, Pricing & No Upfront Fee

We offer our Services on a monthly subscription model.

Plan prices are listed on our website and may be updated from time to time. Any price change to your active Plan will be communicated to you in advance and will not apply to a Subscription Period you have already paid for.

• No setup fee. We do not charge a one-time setup, build, or onboarding fee to begin.
• No upfront cost. You are not required to make any large upfront or deposit payment before your Services begin.
• Monthly pricing. You pay a recurring monthly fee based on your selected Plan.

5. Billing & Payment

• Payment in advance. All Plans are billed monthly, in advance, at the start of each Subscription Period. Services for a given month are provided on the basis that payment for that month has been made.
• Recurring billing. By subscribing, you authorize us (or our payment processor) to charge your chosen payment method automatically for each Subscription Period until your subscription is cancelled in accordance with these Terms.
• Failed or late payment. If a payment fails or is not received, we reserve the right to pause, suspend, or limit your Services until payment is resolved. Ongoing work - including maintenance, SEO, automation, and site availability management - may be interrupted during any period of non-payment.
• Taxes. Prices are exclusive of any applicable taxes, which you are responsible for where required by law.

6. Client Responsibilities

To allow us to deliver the Services effectively, you agree to:

We are not responsible for delays or results affected by incomplete information, late responses, or materials you fail to provide.

• Provide accurate, complete information and any materials, access, or approvals we reasonably request.
• Respond to requests for feedback, content, or approvals in a timely manner. Delays on your side may affect delivery timelines.
• Ensure you have the rights to any content, logos, images, or materials you provide to us.
• Use the Services lawfully and not for any fraudulent, harmful, or prohibited purpose.

7. Third-Party Services & Tools

Some Services rely on third-party platforms and tools, including but not limited to Google services, Google Business Profile, GoHighLevel (GHL), and other software or providers. Your use of these Services may also be subject to the terms and policies of those third parties.

Third-party subscription costs are your responsibility. Our Plan fee covers the setup, configuration, management, and support we provide - it does not include the subscription, license, or usage costs of any third-party platform or tool. Where a Service requires a third-party subscription or account (for example, a GoHighLevel (GHL) or other CRM subscription, and any associated usage-based charges such as AI, calling, messaging, or automation credits), that subscription is held in your name and paid for directly by you. We will set up, configure, and support these tools as part of your Plan, but we do not carry or absorb their subscription or usage costs on your behalf.

We are not responsible for outages, changes, pricing, policy decisions, or discontinuation of third-party platforms outside our control.

8. Cancellation & Termination

• Cancel anytime. There is no long-term contract. You may cancel your subscription at any time, subject to the terms below.
• Payment before cancellation. Because Services are billed and delivered on a paid, in-advance basis, any outstanding or current amounts due must be settled before a cancellation is processed. Cancellation takes effect at the end of the Subscription Period that has been paid for; we do not provide partial-month refunds for the current period.
• Effect of cancellation. When your subscription ends, our provision of the Services ends. This includes ongoing design, development, maintenance, updates, SEO, lead generation, hosting-related management, AI automation, and CRM management associated with your Plan. Your website and connected systems that we manage may cease to be maintained, updated, or available once the subscription is no longer active.
• Reactivation. If you wish to resume Services after cancellation, reactivation may be treated as a new subscription and may be subject to the Plans and pricing in effect at that time.
• Termination by us. We reserve the right to suspend or terminate Services for non-payment, breach of these Terms, or unlawful or abusive use.

9. Ownership, Intellectual Property & Transfer

Please read this section carefully.

Our Services are provided on a subscription basis. This means that during your active subscription, we design, build, host-manage, maintain, and operate your Deliverables as part of an ongoing service - not as a one-time purchase.

This structure is what allows us to offer our Services with no setup fee and no upfront cost.

• Ownership during subscription. Unless and until a transfer is completed under this section, the Codebase, source files, technical assets, configurations, and underlying materials that make up your website and connected systems remain the property of Eagles Marketing and AI Automation. Your monthly subscription grants you the right to use and benefit from these Deliverables for as long as your subscription remains active and paid.
• Your content. Any original content, branding, logos, images, or materials that you provide to us remain your property.
• Transfer of the Codebase and files. If you wish to obtain ownership of, or a full transfer of, the Codebase, source files, and associated technical assets that we manage for you, this is available upon payment of a one-time transfer fee of $2,500 USD. Upon receipt of this fee and settlement of any outstanding amounts, we will provide the relevant Codebase, files, and assets that we hold or manage for you.
• No automatic transfer. Cancelling your subscription does not, by itself, transfer ownership of the Codebase or source files to you. Ownership transfer occurs only when the transfer fee described above has been paid in full.

10. Turnaround & Delivery

We aim to deliver work within reasonable timeframes and will communicate expected timelines during onboarding and throughout your subscription. Timelines are estimates and may be affected by project scope, revision cycles, third-party dependencies, and the timeliness of your responses and approvals. We do not guarantee specific delivery dates unless expressly agreed in writing.

11. Results & Performance Disclaimer

We are committed to delivering professional, high-quality Services. However, certain outcomes - particularly those relating to SEO, search rankings, organic traffic, lead volume, and automation performance - depend on factors outside our full control, including search engine algorithms, market conditions, competition, and third-party platforms.

Accordingly, we do not guarantee specific rankings, traffic levels, lead quantities, revenue, or business results. Any examples, expectations, or projections are illustrative and not a promise of results.

12. Refunds

Because Services are delivered on a monthly, paid-in-advance basis, fees for the current Subscription Period are generally non-refundable once that period has begun and work is underway. If you believe a billing error has occurred, contact us and we will review it in good faith.

13. Confidentiality

Each party agrees to keep confidential any non-public information shared by the other party in connection with the Services, and to use it only for the purpose of delivering or receiving the Services. This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law.

14. Limitation of Liability

To the fullest extent permitted by law, Eagles Marketing and AI Automation shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or business, arising out of or related to the Services or these Terms.

To the fullest extent permitted by law, our total aggregate liability arising out of or related to the Services shall not exceed the total amount paid by you to us in the three (3) months immediately preceding the event giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

15. Warranties & Disclaimer

The Services are provided on an "as is" and "as available" basis. Except as expressly stated in these Terms, we make no warranties, express or implied, regarding the Services, including any implied warranties of merchantability, fitness for a particular purpose, or non-infringement, to the extent permitted by law.

16. Indemnification

You agree to indemnify and hold harmless Eagles Marketing and AI Automation from any claims, damages, liabilities, or expenses arising out of your breach of these Terms, your misuse of the Services, or your violation of any law or third-party rights, including claims relating to content or materials you provide to us.

17. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date above. Continued use of the Services after changes take effect constitutes your acceptance of the updated Terms. We encourage you to review this page periodically.

18. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the applicable courts.

19. Contact Us

If you have any questions about these Terms, please contact us at:

Eagles Marketing and AI Automation - Email: contact@lead-eagles.com

By subscribing to or using our Services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.