Privacy Policy

1. Introduction & Scope

Eagles Marketing and AI Automation ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our website at https://lead-eagles.com, contact us, or use our website design, SEO, and AI automation services (collectively, the "Services"), how we use it, and the choices you have.

This policy applies to information collected through our website and through direct communications with us, such as email. It does not apply to third-party platforms or tools that have their own privacy policies, which we link to or work with as part of our Services.

2. Information We Collect

We collect only the information we need to operate our website, respond to you, and deliver our Services. This falls into two categories:

• Information you provide directly: your name, email address, business name and business details, and the contents of messages or inquiries you send us - for example, when you email us to ask about a plan, request onboarding, or ask for support. If you become a client, we may also collect billing contact details, project materials you share (such as logos, content, or access credentials needed to build and manage your site), and records of our communications.
• Information collected automatically: basic technical and usage data when you visit our website, such as pages viewed, referring pages, device and browser type, approximate location derived from IP address, and date and time of visit. Our hosting infrastructure may also generate standard server logs for security and reliability.
• We do not currently offer self-serve accounts or on-site forms with payment processing. Signup and login pages direct you to contact us by email, so we do not collect passwords or payment card details directly on this website at this time. If we add accounts, dashboards, forms, or online payments in the future, we will update this policy to describe what is collected.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries, provide quotes, onboard new clients, and deliver, maintain, and support the Services.
• Operate, secure, and improve our website - including monitoring performance, preventing abuse, troubleshooting issues, and understanding which pages and content are most useful.
• Communicate with you about your project, plan, billing, updates, or support requests, and send administrative or service-related messages.
• Comply with legal obligations, enforce our Terms & Conditions, and protect our rights, clients, and the public.
• We do not use your information for automated decision-making that produces legal or similarly significant effects.

4. Cookies & Similar Technologies

We use only limited cookies and similar technologies as needed to run this website. This includes strictly necessary functions such as load balancing, security, remembering basic preferences, and measuring aggregate site performance.

We do not use advertising cookies and do not track you across other websites for advertising purposes. If we enable third-party analytics in the future (for example, privacy-friendly aggregate analytics), it will be used only to understand overall usage and improve the site.

You can control cookies through your browser settings - including blocking or deleting cookies. Blocking strictly necessary cookies may affect how parts of the site function.

5. How We Share Your Information

We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

We share information only as needed for the purposes described in this policy:

• Service providers who help us operate our business - such as website hosting, email delivery, and infrastructure providers - acting on our behalf and bound to protect your information.
• Professional advisers, payment processors (if and when online billing is introduced), and other vendors necessary to deliver the Services you request.
• Legal and safety disclosures: where required by law, court order, or government request, or where we believe disclosure is necessary to protect our rights, enforce our Terms, prevent fraud or abuse, or protect the safety of our clients or the public.
• Business transfers: if we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to continued protection under this policy.

6. Third-Party Services & Links

Our Services may involve third-party platforms - for example, Google services and Google Business Profile, GoHighLevel (GHL) CRM and automation tools, and hosting or communication providers. When you engage us to set up or manage these tools for your business, your use of those platforms is also subject to their own terms and privacy policies.

Our website also links to third-party sites, such as social media profiles. We are not responsible for the privacy practices of those third parties. We encourage you to review their policies before providing them with information.

Third-party subscription costs and accounts (for example, a CRM subscription held in your name) are managed as described in our Terms & Conditions. We configure and support those tools as part of your plan, but the third-party provider processes data under its own policy.

7. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy - for example, to respond to an inquiry, maintain a client relationship, keep business and tax records, or comply with legal obligations.

Inquiry emails and correspondence are generally kept for as long as needed to handle your request and maintain a record of our relationship. Client project records are kept for the duration of the subscription and for a reasonable period afterward for support, accounting, and legal purposes.

When information is no longer needed, we delete it or de-identify it where feasible. You may request earlier deletion as described in Your Rights below, subject to our legal retention obligations.

8. Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information - including limiting access to those who need it, using reputable hosting and email providers, and keeping systems updated.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and any information you send by email is transmitted at your own risk. If you need to share sensitive credentials for a project, ask us for the safest way to do so.

9. Your Rights & Choices

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, to object to or restrict certain processing, or to withdraw consent where processing is based on consent.

To exercise these rights, contact us using the details in the Contact section. We will respond in accordance with applicable law. We may need to verify your identity before fulfilling a request.

You may also: unsubscribe from non-essential emails by following the instructions in the message or contacting us; control cookies through your browser; and choose what information you share with us - though withholding information may limit our ability to respond or provide Services.

We will not discriminate against you for exercising your privacy rights.

10. Children's Privacy

Our website and Services are directed to businesses and are not intended for children under 13 (or the higher minimum age where you live). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will take appropriate steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the "Last updated" date above and post the updated version on this page. Material changes will be highlighted where appropriate. Your continued use of our website or Services after changes take effect constitutes acceptance of the updated policy.

12. Contact

For privacy questions, requests, or complaints, contact Eagles Marketing and AI Automation at contact@lead-eagles.com. We aim to respond to all legitimate requests in a timely manner.

If you believe your concern has not been addressed, you may have the right to contact your local data protection authority.